1. Introduction
ematch ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ematch.institute or engage with our services.
We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Data Controller: ematch sp. z o.o., registered in Poland. For any privacy-related inquiries, please contact us at diwanowski@ematch.energy.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide to us, including:
- Contact Information: Name, email address, phone number, and organization name when you fill out our contact form or reach out to us directly.
- Professional Information: Job title, company, and project details when discussing potential collaborations.
- Communication Records: Content of emails, messages, and other correspondence with us.
2.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- Device Information: Browser type, operating system, and device identifiers.
- Usage Data: Pages visited, time spent on pages, and navigation patterns.
- Technical Data: IP address, referring URLs, and access times.
3. How We Use Your Information
We use the collected information for the following purposes:
| Purpose | Legal Basis (GDPR) |
|---|---|
| Responding to inquiries and providing information about our services | Legitimate interest / Contract performance |
| Processing collaboration and partnership requests | Contract performance |
| Improving our website and user experience | Legitimate interest |
| Sending relevant updates about our services (with consent) | Consent |
| Complying with legal obligations | Legal obligation |
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device.
4.1 Types of Cookies We Use
- Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
- Preference Cookies: Remember your settings and preferences.
4.2 Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality. When you first visit our site, you'll be presented with a cookie consent banner where you can choose your preferences.
5. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
- Service Providers: Third parties who assist us in operating our website and providing services (e.g., hosting providers, email services).
- Professional Advisors: Lawyers, accountants, and consultants when necessary.
- Legal Requirements: When required by law or to protect our rights.
All third parties are contractually obligated to protect your data and use it only for specified purposes.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are typically retained for 3 years unless you request earlier deletion.
7. Your Rights Under GDPR
As a data subject, you have the following rights:
- Right of Access: Request a copy of your personal data.
- Right to Rectification: Request correction of inaccurate data.
- Right to Erasure: Request deletion of your data ("right to be forgotten").
- Right to Restrict Processing: Request limitation of data processing.
- Right to Data Portability: Receive your data in a structured, machine-readable format.
- Right to Object: Object to processing based on legitimate interests.
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.
To exercise these rights, please contact us at diwanowski@ematch.energy. We will respond within 30 days.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure hosting, and access controls.
9. International Data Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
10. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
ematch sp. z o.o.
Email: diwanowski@ematch.energy
Phone: +48 791 722 869
You also have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated. In Poland, this is the President of the Personal Data Protection Office (UODO).